By Tumatext

TumaChat

Business messaging on WhatsApp and Telegram — every message people send your number or bot, and every reply, kept in one live log your team reads in the browser.

  • TumaChat for WhatsApp

    Your business’s own number, or several, on Meta’s WhatsApp Cloud API — each checked with Meta before it is saved.

    chat.tumatext.co.ke/whatsapp/<account>
  • TumaChat for Telegram

    Your own bot on Telegram’s Bot API, added once by its token; several accounts can share one bot.

    chat.tumatext.co.ke/telegram/<account>
What it does

Every conversation, on record and in one place

Every message kept

Text, photos, videos, voice notes, documents, stickers, locations, shared contacts and taps on buttons — recorded as they arrive, with every file saved.

Chats as you know them

The people on the left, each one’s chat as bubbles on the right, new messages within seconds. Search by text, name, number or username.

Every reply followed

Each reply recorded as it was sent — and on WhatsApp how far it got: sent, delivered, read, or why it failed.

Your link, your look

Each account its own sign-in link, logo, background and colour theme, checked to stay readable, worn by its admins’ screens too.

Invitations for TumaInvite

Event invitations with Attending and Not attending buttons, sent from your number or bot, with each guest’s answer passed straight back.

An API for your systems

Other systems send invitations through the API with a key of their own, and hear back by signed callback what each guest did.

The message log

Read every chat the way people wrote it

Received and sent, side by side: replies linked to the message they answer, reactions beside it, and each photo, voice note or document opened right in the page.

  • Live: new messages appear within ten seconds
  • Filtered by received or sent, and by type of message
  • Counts of what each account has received and sent
Nothing lost

Recorded first, acknowledged second

A message is confirmed to WhatsApp or Telegram only once it is safely stored. If it cannot be stored, the message is delivered again later, and a message delivered twice is recorded, and answered, once.

Invitations

RSVPs where your guests already are

TumaChat carries TumaInvite’s invitations on WhatsApp and Telegram — or your own system’s, through the same API.

Ask

TumaInvite, or your own system, asks for an invitation for a guest.

Invite

The guest gets it on WhatsApp, or a link to your Telegram bot: their name, the event, its date and venue.

Answer

One tap on Attending or Not attending, thanked at once in your own words.

Hear back

The answer goes back to the system that asked, by signed callback, and into the chat log.

For your systems

An API other systems can send through

Server to server: an invitation is one request with the guest and the event’s details, accepted at once, and followed by a signed callback when the guest answers — and on Telegram, when they open the link.

  • A key and callback secret for each system, shown once, or brought from the system itself
  • Approved WhatsApp templates, with the event’s artwork as the header when it has some
  • Any key switched off at once, without touching the others
One account, both channels

WhatsApp and Telegram, side by side

The same kind of branded sign-in page, the same look and the same log for each — so whichever channel your people use, your team reads them the same way.

Safe hands

Built for organisations that answer for their messages

  • Each organisation its own account, sign-in link, colours and private log
  • Two-step verification: an authenticator app or codes by email, with ten backup codes
  • Tokens and secrets encrypted at rest; passwords and sessions never stored as they are
  • Every message checked as really coming from WhatsApp or Telegram before it is recorded
  • Messages on WhatsApp kept for 12 months, then deleted on their own; one person’s on request
  • Our platform team sees how many messages an account has, never the messages
Getting started

We set it up with you

We connect your WhatsApp number or Telegram bot, set up your account’s link, branding and admin, and show your team around.

Hear from your customers in one place

Tell us your number or your bot, and we’ll set up TumaChat with you.

Talk to us